Isn't this a low down dirty shame?
Now because of Intentional Public Corruption, Cronyism and Greed within Charlotte-Meck. County Gov't/ DSS, thousands of Charlotte's neediest children will be deprived of Christmas this year.
People please don't forget about this when you re-visit the polls in 2012.
Even if you don't vote off the entire board of Charlotte-Mecklenburg County Commissioners, at least get rid of sneaky Jennifer Roberts (current Chairperson).
By the way I did NOT help re-elect her in 2008 because I don't do Straight Ticket Voting.
Trust!...Charlotteans are NOT going to forget about this!
When its all said and done I wonder if Charlotte's "Leaders" will think about why they allowed their unnatural alliance to Charlotte-Mecklenburg County Manager Harry Jones or foolish fears of a possible Racial Discrimination lawsuit, to destroy their Political Careers.
(Harry Jones must have a lot of dirt on our current board of County Commissioners.)
I'll be gone by than because I'm moving but regardless of where I'm living I can still find out what's going on in this region.
And for the person who commented on my blog anonymously several weeks ago: "You keep saying your moving, can we help you pack?"
If you want to help me leave Charlotte just come to my home, ring the doorbell and I'll invite you in for tea.
Check out renowned Charlotte Journalist Tommy Tomlinson's article below along with other Charlotte Observer Investigative reporting, to understand why I've written such disparaging statements.
A hard holiday project: Trusting enough to give
Project Joy was the most fulfilling thing I've ever done at work. Now it's the most heartbreaking.
Eight years ago, I was looking for a way to help kids who were getting overlooked at Christmas. I ended up meeting some folks with the Mecklenburg County Youth and Family Services, part of the Department of Social Services. They told me how some foster children fell through the cracks of most charity programs. So I partnered with them to start Project Joy.
Every holiday season I asked readers to help, and every time you gave beyond my imagination. I met people who pulled up with a truckload of new bikes, and people who pushed a dollar or two into my hands.
Project Joy was one of several charity drives under the county's Giving Tree program. Over the years, Project Joy alone collected more than $430,000 - some of that in direct gifts such as toys and clothes, the rest in cash earmarked to buy more gifts.
This past March, while I was up in Boston on a fellowship, I got a call from the Observer. The paper had found out that DSS employees were suspected of taking money from the Giving Tree program. I sank down in a chair and stared at the wall. I still have a hard time believing it.
Eight months later, it's still not clear what happened. The only thing I can say for sure is that the way DSS handled its money - including the money that I, and so many of you, donated - was a nightmare.
What's at issue is $162,000 in donations. The county has receipts for most of that amount, but many of them have been altered in some way.
The county had been saying the rest of the money was missing. But just last week, Cornita Spears - the county's internal audit director - revealed that a DSS employee had returned $33,000 months ago, and somehow the audit didn't catch it. (The county announced Friday that Spears is being replaced.)
The county, as well as the police, are investigating what happened. It's clear that at least part of the investigation involves Cindy Brady, a DSS supervisor who retired Aug. 1. Cindy was my closest contact on Project Joy. I liked her, believed in her and trusted her. But she won't tell the public her side of the story.
I've followed the news accounts, read through documents, talked (or tried to talk) to some of the people involved. And I still don't know who, or what, to believe. I wish I could tell all of you who donated that your money went exactly where it was supposed to go - to the kids.
I can't say that for sure.
Until I know what happened, I can't ask you to donate to Project Joy again. I hope sometime soon to point folks toward a couple of places that do good work for kids at Christmas. But I'll check them out thoroughly first. One of the reasons I decided to work with the county is that it had an accounting system in place and was answerable to the public. In this case, that wasn't enough.
I apologize for what happened, and at the same time I hope you'll give your money or time to someone in need at the holidays. I know all this might make it harder for you to trust. It sure is harder for me.
Contact Tommy: 704-358-5227; ttomlinson@charlotteobserver.com; facebook.com/tommytomlinson ; Twitter @tommytomlinson; blogging at ttomlinson.blogspot.com
Charlotte-Mecklenburg County Manager (Harry Jones) suspends County Audit Director
Charlotte-Mecklenburg County Manager Harry Jones on Friday said he has suspended the county's internal audit director and will find a permanent replacement in hopes of improving the credibility of county government.
Cornita Spears this week admitted an error in an audit report of how more than $162,000 in donations were spent through a charity meant to buy gifts for needy children. County officials had ordered the audit after allegations of possible misspending.
Spears still works for the county but is on non-disciplinary suspension with pay, Jones said. Spears could not be reached for comment.
Former county Finance Director Harry Weatherly will oversee the audit department as a consultant for up to 90 days. He'll get $80 an hour, the same fee he has received for other work with the county, Jones said.
Chris Waddell, another auditor in the department, will lead day-to-day operations.
Meanwhile, the county's human resources department has been asked to recruit a new department director. Spears would not be considered for the position, Jones said.
Jones first announced the changes in a memo to county commissioners and some staff. He told the Observer he hopes the moves will improve the department's credibility among county management, commissioners and the public.
The county has faced months of scrutiny and criticism from the public following an investigation into the Giving Tree charity, and fiscal practices across the Department of Social Services.
Some commissioners supported the move to replace Spears, but said it doesn't resolve other questions raised in past months.
"I think it's a needed step, but I don't think it's the final solution," said commissioner Neil Cooksey, who recently suggested the county appoint an ethics officer.
The changes come days after Spears issued a revised report about spending within the Giving Tree charity, which was run by DSS. She told commissioners Tuesday that an employee returned more than $33,000 to the county earlier this year, but the money hadn't been properly accounted for until last week.
The county hasn't said publicly who returned the money, just that it was an employee who worked with the Giving Tree for about 10 years.
The Giving Tree program spent more than $162,000 last year. Spears said this week that the $33,000 that was returned helps explain about $23,000 that a June report said was unaccounted for. It also includes $10,000 the employee received in the current year, which wasn't covered in the audit review.
Even with the returned money, however, the county said it still can't offer complete assurance that no money was misspent because of problems with receipts or other documentation for more than $108,000.
Some commissioners said they were disappointed about the new report, saying the county had faced months of scrutiny and criticism by the public. Jones said the error left him embarrassed and was unacceptable.
"It has damaged the credibility of the Internal Audit Department and Mecklenburg County as an organization," Jones wrote in the Friday memo. "I have determined the credibility of the Internal Audit Department cannot be restored with the current management of this department."
Jones told the Observer the error was a failure on the part of the auditor to consider information that had been available before the June report.
Commissioners Vice Chair Harold Cogdell said he thinks Jones had no option but to make personnel changes within the department. "Unfortunately, that was an error that should have been picked up on months ago," he said. "It created some real confusion."
Commissioner Bill James said the management changes were a good step. But he doesn't think they explain whether money was misspent within the Giving Tree program, or address his belief that county auditors should report directly to the board's Audit Review Committee and not county management.
Jones said he plans to meet with Weatherly soon to outline specific goals for his work with Internal Audit. But he said it could include, among other things, recommending what resources are needed in the department and crafting job descriptions for the new hires.
Since leaving his director post, Weatherly has worked with the finance department on issues such as a tax review, software contract and MEDIC.
The Giving Tree study was part of a broader investigation into accounting practices within DSS. Auditors cited numerous lapses within the department's finances.
Since June, the county has announced multiple steps to address the problems, including retraining DSS staff on financial policies and procedures, and putting the department's finances within the county finance office's control. In addition, a review of financial practices within all county departments is under way.
The county also has sought to bolster the internal audit department by agreeing in August to hire more auditors. The board also added two commissioners to its Audit Review Committee and removed county staff as members.
Cogdell said it's important the county make sure it has enough safeguards in place to ensure financial compliance within all county agencies.
Cooksey suggested the ethics officer position earlier this week, and commissioners have said they will study the idea. Cooksey said it is common in the private sector, and said it would keep Jones and other managers out of investigations.
$33,000 repaid to Charlotte-Mecklenburg DSS but overlooked
Mecklenburg County's investigation into alleged misspending at a Christmas charity for children took a surprising twist Tuesday: Officials said a county employee returned more than $33,000 months ago, but auditors didn't account for it.
The finding raised new questions about the months-long probe, including why it took so long for administrators to learn about the money and why so much had been advanced to a county employee. Auditors said the worker had spent some of it on personal items.
County Manager Harry Jones said he was "damned embarrassed" by the latest information.
Commissioners, stunned by the revelations, said scrutiny of the Department of Social Services has eroded public confidence. They ordered a study of how to improve ethics throughout county government.
"I can't help but be baffled," Commissioner Dan Murrey said. "What we have done is confuse the public more."
The county's internal auditor told commissioners it was not until the past week that officials realized the returned money helped explain some of the $162,000 spent on the Giving Tree program that had not been fully accounted for.
But the auditor stood by her earlier report that said officials can't be certain where the bulk of the money went.
"I'm disappointed that we did not catch this earlier," Jones told county commissioners.
The county frequently advanced money to employees to help buy gifts for needy children, with receipts expected to document how the money was spent.
It wasn't immediately clear how much the employee who returned money had been given in the past, but it included at least two $10,000 checks made out in December and January, according to an internal memo released to commissioners Tuesday.
The money returned by the employee in February and March helped cover those checks, the memo stated, as well as other unspent money or funds meant to account for "personal purchases that were inadvertently included amongst receipts."
The employee also returned earrings and a DVD player whose costs drew concerns from management, and reimbursed the cost for the items.
The county did not identify who returned the money, only saying it was a former employee who had worked with the Giving Tree program for about 10 years.
A police investigation into the Giving Tree program is ongoing.
Murrey said an accounting error has unnecessarily harmed public perceptions about county government.
Commissioner Karen Bentley and other commissioners said they had received numerous complaints from citizens about DSS in recent months. Bentley reassured residents that she would look into concerns and seek answers to questions about accountability.
Commissioners Bill James said Tuesday's news only raises more questions.
James suggested that the employee only returned the money to escape punishment. He alluded to widespread problems with missing and altered receipts and said the county should investigate whether wrongdoing occurred in previous years.
Worker raised questions
The Giving Tree probe started earlier this year after a DSS employee raised questions about "large dollar" checks that had been written to a worker who managed the program, the county has said.
Two workers connected to the Giving Tree effort were suspended with pay. One was reinstated this summer, while the other had been put on medical leave.
Cindy Brady, a former DSS supervisor who collected donations for the Giving Tree program retired in August. But county officials have never said whether she was one of the two suspended employees.
Reached Tuesday, Brady said she had been advised by an attorney not to comment about the DSS issue.
In June, county auditors said they'd collected about $138,978 in receipts related to the Giving Tree.
But the county said they couldn't provide complete assurance that the money was spent properly because more than 99 percent of the receipts had problems, including information that had been altered or whited out.
That left about $23,310 that officials said they could not account for.
On Tuesday, Internal Audit Director Cornita Spears told commissioners that she received "clarifications" about how much money the employee had returned to the county.
Spears said the county had previously recorded some money the unnamed employee had returned to reimburse money used for personal items.
However, Spears said she learned last week that more money had been returned, but determined it had not been properly recorded in the earlier Giving Tree review.
Spears said the new information didn't change the overall findings of the June report.
Jones said that while he believed the county had made an "unacceptable error," he said county management had called for the various DSS audits, recommended changes and had not hidden information about the probes.
Harry Jones: No Thought of Resigning
Charlotte-Mecklenburg County Manager Harry Jones has faced intense criticism from some residents on a variety of issues this year, including reported accounting problems in the Department of Social Services and a $38,400 performance bonus given to him earlier this month. Some have even called for his job.
Jones addressed the issues in an interview Thursday on "Charlotte's Morning News with Al Gardner & Stacey Simms" on WBT-AM.
Here are some snippets from the interview:
Q. Have you thought about resigning?
Jones: "No, I have not given any thought to that Al. This has been a good year. You know along the way you are going to make some mistakes. I did make a mistake in forwarding an email. Harry Lomax and I have subsequently talked and I'm taking his position that it was blown way out of proportion. He and I have had lunch together with each other. No, I have not given any thought to it. But I will say, Al, it's been a tough year. It's been a really tough year. But I think it's also been my best year and I told the board of county commissioners that and I'm going to continue to stay where I am unless they decide they don't want me any longer."
Q. As Al was mentioning, though, other county employees didn't get bonuses at all. And it seems to me that with the email as you said you’ve apologized, you've had lunch with the gentleman, but (it was) big blow to public trust there, and with the DSS situation being what it is, why not say, well, I'll accept the bonus if such and so bears out, an ethics investigation, something like that? Because I think a lot of people would question whether this was the best year for county government.
Jones: "I’m going to say this: I earned that bonus. I think the other issues "My board of Charlotte-Mecklenburg County Commissioners" factored all of those things in when they considered my compensation. And the position that I will take is that, yes, the email does raise some questions about people's confidence in government. But Al and Stacey, I will say to you that there was no malicious intent, as I have indicated publicly, on my forwarding that particular email. And in that there was no malicious intent, for those people who want to call for my scalp on that one particular action, (they) don’t know Harry Jones and don't know what Harry Jones has done through his career to try to open up government, to encourage more participation. If you want to judge me on this one action, then I would say you're judging me contrary to the real Harry Jones."
Concerned Man's e-mail about Charlotte-Mecklenburg DSS Fraud sent to his employer
As news spread about possible missing money from the Department of Social Services Christmas charity, Harry Lomax and other donors contacted Mecklenburg County leaders to complain.
"I feel duped," Lomax wrote in an e-mail to county commissioners and top administrators.
But Lomax likely did not anticipate County Manager Harry Jones' response.
Jones forwarded the e-mail to Lomax's employer, Bank of America, and wrote, "Do you know Harry Lomax."
A Bank of America vice president replied to Jones about one hour later, writing that she was "embarrassed" by Lomax's e-mail.
"I am tracking it down. I don't know him - I have alerted charles. Will be back to you," she wrote.
Some commissioners and ethics experts now say the actions by Jones and the bank official were improper because they could stifle free speech and blur the lines between employment and citizenship.
It's unclear how Jones knew Lomax worked at Bank of America. Lomax sent his message from a personal account and did not mention the bank by name.
"It is not appropriate," said Diane Swanson, a professor of business ethics at Kansas State University. "If this happened all the time, what kind of world would we have?"
The Observer obtained the e-mails from the county through an open records request. They provide a glimpse into how top Mecklenburg administrators reacted to reports of misspending and accounting lapses at the Department of Social Services.
Worried donors wrote to commissioners and county executives after auditors disclosed that they could not account for tens of thousands of dollars from a charity designed to buy Christmas presents for needy children.
Some county commissioners said they do not understand why Jones forwarded the e-mail from Lomax to his employer when he was speaking as a citizen and not on behalf of the company. They said they would question Jones about it.
Public officials publish their phone numbers and e-mail addresses to allow constituents to voice concerns and ask questions. They also set aside time during public meetings to listen to comments from constituents.
"Citizens are able to vent frustrations without thinking that (county) management will get their employer to engage in some retribution," Commissioner Bill James said. "This makes the county look bad. It makes Harry look vindictive. It makes Bank of America look like the county's hatchet man."
Jones did not respond to interview requests from the Observer. A county spokesman referred a reporter to a statement the county released, but it does not directly address questions about Lomax's e-mail.
Nicole Nastacie, a spokeswoman for Bank of America, said "on their personal time, employees are free to express personal opinions" to government officials about any issue that is not related to the company.
Betty Turner, the bank's government liaison who responded to Jones, suspected that Lomax's e-mail involved issues related to the bank and appropriately looked into the situation, Nastacie said. When she determined Lomax was speaking as a private citizen, there were no further discussions, Nastacie said.
Lomax declined to comment.
The e-mail
On July 7, Lomax sent his e-mail to commissioners, Jones, DSS Director Mary Wilson and County Finance Director Dena Diorio. He wrote that he had planned to speak during a commissioners meeting the same day at the urging of Commissioner Neil Cooksey.
Lomax wrote that he left before speaking and decided to e-mail his comments.
The e-mail criticizes county management for failing to prevent accounting failures and accuses some commissioners of a "flippant, hands-off response" to the issue. "There seems to be a need for a wholesale cleanup of many county agencies, and I think that starts from the top down," Lomax wrote.
A week after receiving the e-mail, Jones forwarded it to Turner.
Commissioners respond
Commissioner Karen Bentley said Jones should not have sent the e-mail to Bank of America.
"It should have no bearing on his job," Bentley said. "That's his right."
Commissioner Dumont Clarke called the move "unusual."
Clarke and some other commissioners said they would need more information to judge whether Jones acted appropriately.
"It's not a good practice for the manager to do," Clarke said.
Commissioner Chairman Jennifer Roberts said she would try to contact Lomax to speak with him. "I don't read anything into this," Roberts said. "Maybe Harry was trying to make sure Bank of America didn't feel duped."
Four business and government professors reviewed the e-mails for the Observer. Three said Jones did not have a valid reason to forward Lomax's e-mail since he did not mention his employer by name or present himself as a representative of the company.
"Given these circumstances, one would expect a public official to respond directly to Mr. Lomax and not contact his employer," said Denis Arnold, a professor of business ethics at UNC Charlotte.
Winthrop professor Marilyn Smith disagreed.
Considering public outcry over alleged misspending in DSS, Smith said it understandable that Jones would contact Bank of America. The bank also reacted appropriately, she said.
"To a certain extent, we represent our employers 24/7," said Smith, a professor of management. "We like to think it's my own personal opinion. Companies are judged by how their employees behave, fair or not."
In response to "$33,000 repaid to DSS but overlooked" (Nov. 18):
Observer forum: Letters to the editor
Posted: Thursday, Nov. 19, 2009
Glad Jones is 'embarrassed,' but it's now time for heads to roll
I'm glad County Manager Harry Jones was "damned embarrassed" with the latest scandal within the DSS, but isn't it time to quit being embarrassed and start making changes?
Any private company that couldn't account for tens of thousands of dollars would see heads roll and people fired. Unfortunately, government-run black holes of tax dollars aren't held up to the same scrutiny.
Trigg Cherry
Charlotte
The Charlotte-Mecklenburg DSS Fraud mystery: Where did money go?
Internal e-mails reveal new allegations of misspending at the Charlotte-Mecklenburg County Department of Social Services, raising more unanswered questions about what happened to money intended to help needy children.
Some of the more than 1,000 e-mails the Charlotte Observer obtained through a Public Records Request provide the most detailed account to date about the agency's accounting fiasco.
E-mails show:
Officials suspected an employee wrote $80,000 in checks to herself from donations.
An administrator questioned why other donations were used to buy $340 diamond earrings, leather coats and a $300 DVD player.
A top executive complained that a senior fiscal administrator frustrated co-workers with her "inability to explain the simplest concepts of revenue and expenses."
After nearly a year, officials have never said who was at fault for $162,000 that disappeared or whether anyone was disciplined.
No one has been charged in an ongoing police investigation and a county report says officials cannot be certain where the money went.
Meanwhile, donors are left to wonder whether their generosity ever helped buy Christmas gifts for those in need.
In one e-mail, a woman describes calling the county in 2007 to give $900 for single mothers at Christmas. The person who answered the phone told her to make a check payable to the worker's sister.
The donor said she grew suspicious and made the check out to the county, but the idea that it may still have been misused is "like a kick in the stomach."
In another e-mail, a founder of Second String Santa said he was concerned whether kids received the more than 50,000 toys his group had donated since 1989.
Will Miller said he believes some of the toys reached children, but he's not sure about the rest.
"Will we ever know? Probably not," he said.
Two Charlotte-Mecklenburg County Commissioners said they have asked County Administrators for a full accounting of what went wrong at DSS but have yet to receive answers. County officials have never explained who was responsible, they said.
"To fix it, you have to admit all the stuff that is messed up," Commissioner Bill James said. "They don't want to do too much digging."
County administrators declined interview requests. Instead, a county spokesman released a prepared statement saying appropriate fiscal controls have been installed in response to an outside audit and an internal investigation.
"Our review of the e-mails we provided and your follow up questions did not reveal any new information that would suggest any change in the audit findings or in management's response to those findings," the statement said.
Some commissioners said they have been told that the employees involved have either left county government or been placed in new positions.
Unusual spending patterns
DSS spends $176 million annually and employs 1,200 workers to assist Mecklenburg's poor and neglected. The agency administers everything from food stamps to foster care and child protection services.
Last spring, DSS Director Mary Wilson ordered financial audits following reports of suspicious spending.
Auditors looked at multiple spending programs and financial practices in the agency. They found a $10,000 check made out to an employee, missing and altered receipts and money for kids spent on office supplies.
County leaders responded by suspending the programs, putting DSS finance under direct county control, training workers on accounting procedures and ordering a review of financial procedures in each county agency.
The Observer reviewed e-mails dating from December 2008 to July 2009 for seven current and former county administrators, including Wilson, County Manager Harry Jones, County Finance Director Dena Diorio and Internal Auditor Cornita Spears.
E-mails show county officials noticed unusual spending patterns as early as last December but did not disclose problems to the public until March.
On New Year's Eve, Wilson told staff she had suspended a voucher program the agency used to purchase clothes and other items for clients at local stores. She wrote that officials were worried about a lack of oversight and a spike in spending.
One monthly retail bill leapt from between $5,000 and $6,000 to more than $20,000 in October 2008, the e-mail says. Employees turned in receipts only 30 to 35 percent of the time, she wrote.
At one time or another, workers possessed or had access to numerous credit cards and gift cards, including some to Bath & Body Works, Bass Pro Shops, Macy's, the Cheesecake Factory and Outback Steakhouse.
Outside auditors verified for county administrators that DSS workers possessed county-issued credit cards, including 10 credit cards for Sam's Club, three for Harris Teeter and an online charge account with Amazon.com
In February, county officials asked internal auditors to look into questionable spending, including purchases of diamond earrings, leather coats and a DVD player.
An e-mail to one of the auditors from a human resources consultant said the purchases raise "many questions and concerns."
According to the county's statement, most gifts were typical children's items such as toys, clothes and books. More expensive items such as diamond earrings and leather coats were approved purchases for foster children who reached special milestones like high school graduation, the statement says.
"Receiving a gift of some significant value was viewed as an incentive for other children who were in foster care to set goals and accomplish them," the statement said.
Commissioner Harold Cogdell said he spent part of his early childhood in foster care and believes the gifts are a good idea.
"It makes sense to me to show the kids some love," Cogdell said.
A new Accountant
DSS has endured multiple management shakeups in recent years. The latest came when Wilson reorganized the agency after she was hired in July 2008.
She laid out the reasons to hire a new finance director in a February e-mail.
Wilson wrote that the senior fiscal administrator who managed DSS finances failed to provide reports about oversight, alienated staff and lacked the ability to conduct productive discussions with senior county executives. The e-mail does not name the senior fiscal administrator.
DSS later hired accountant Angela Hurlburt to oversee its finances.
James, the commissioner, said he has asked for the names and background information on Hurlburt's predecessors. He wants them to answer questions from the Board of Commissioners' Audit Review Committee, which investigated accounting lapses at DSS.
He said administrators have failed to respond to his requests and complained that officials "keep us in the dark."
Other Charlotte-Mecklenburg Commissioners disagreed.
Chairman Jennifer Roberts and Commissioner Dumont Clarke said county leaders have already put in place reforms that will protect taxpayer and donor money.
"The highest priority" is implementing new financial controls, Clarke said.
Shifting the Finances
Auditors from Cherry, Bekaert & Holland reviewed DSS and found that Mecklenburg officials responded appropriately. The county's Audit Review Committee came to the same conclusion.
But DSS Director Wilson bristled at one of the major reforms.
Leaders put DSS finance under the direct control of the county's main finance department after allegations of misspending surfaced.
In April, Wilson sent an e-mail to County General Manager Michelle Lancaster to complain. Calling the decision "premature" and "shortsighted," Wilson said there are emergencies when DSS workers must write checks immediately, including occasions when the agency takes children in custody who need clothes, toiletries and school supplies.
"I understand the urgency at the time, but there was a reason DSS had check writing capability and I think we threw the baby out with the bathwater instead of fixing the underlying issue, which is documentation and accountability," Wilson wrote.
Donors left with questions
Past supporters of the DSS Christmas charity include Young Lawyers, employees of Wachovia and Bank of America, and Project Joy, the holiday fund drive initiated by Observer columnist Tommy Tomlinson. The Christmas charity, known as the Giving Tree, is now run by the Salvation Army.
The donor who gave $900 e-mailed the county in July after learning about accounting failures from news accounts. She attached a picture of the check copy she made around Christmas in 2007.
She wrote that she did not remember the name of the woman she spoke with on the phone.
The donor said she and her family all pitched in to raise the money so she could assist women like her who had struggled as single mothers.
When she heard there were allegations of misspending in a DSS charity program, "It's like your stomach just drops."
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Sources: McClatchy Newspapers, Charlotte Observer, WBT, Charmeck.org, Youtube, Google Maps
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