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Showing posts with label Passengers. Show all posts
Showing posts with label Passengers. Show all posts

Monday, November 22, 2010

TSA Agent Leaves Cancer Survivor Covered In Urine; Advocates Speak Out











TSA Pat-Down Leaves Mich. Man Covered In Urine


A Bladder Cancer Survivor from Michigan who wears a urostomy bag that collects his urine says a rough pat-down by a security agent at Detroit Metropolitan Airport caused the bag to spill its contents on his shirt and pants.

Tom Sawyer told CBS Affiliate WLNS that on November 7, after electing to go through the airport's new full-body scanner, he was pulled to the side to be patted down by a TSA agent.

The 61-year-old retired special education teacher said he asked to be examined more discreetly.

Sawyer told WLNS correspondent Jessica Maki that after being taken to a private area, he alerted the TSA agents about his urostomy bag and the danger of its lid being undone, but they didn't listen.

And when the pat-down began, Sawyer says the agent was so rough, the cap on the urostomy bag came off, spilling urine on him.

"No apology, no recognition - Is that urine? - no nothing, no offer to help me," Sawyer said. "And I had to face the fact that I had to walk through the airport with urine."

Describing the episode to the Detroit Free Press, Sawyer said he broke down crying: "I was just so embarrassed, so humiliated."

Once he and his wife were finished with security, Sawyer changed his bag, but had no time to change clothes so as not to miss his flight to Orlando.

He had to board the plane soaked in urine.

"I was embarrassed to death," Sawyer said.

Sawyer has sent complaints to several TSA officials.

Sawyer told Maki that for people who use a urostomy bag to collect urine, "Our biggest nightmare is that in public something will happen. My nightmare came true."

On CBS' "The Early Show" this morning, Transportation Security Administration chief John Pistole said he had "great concern over anybody who has felt like they have not been treated properly or have had something embarrassing like that happen."

The Bladder Cancer Advocacy Network says bladder cancer survivors "deserve to be treated with dignity and respect by TSA agents."

According to the Bethesda, Md.-based group, there are more than 500,000 bladder cancer survivors in the U.S.

"No one living with an ostomy should have to fear flying because of concerns that they might be humiliated at an airport security checkpoint," the group's website states.

Sawyer's daughter, Elizabeth Danowski, told WLNS that she had a message for the TSA: "Do your job. Absolutely, we want you to do your job. I want to get on a plane and feel safe; I have a five year old, I want to know that when I fly with him we are safe.

"But do it with some human decency - listen."



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Sources: Bladder Cancer Advocacy Network, CBS News, Detroit Free Press, Google Maps

TSA vs Passengers: Anti-TSA Sentiment Heats Up











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Passenger Chooses Strip-Down Over Pat-Down



When a San Diego man opted out of security screening using the Advanced Imaging Technology (AIT) at Lindbergh Field Friday, he stripped down to his underwear in an attempt to avoid the pat-down procedures.

Samuel Wolanyk took the protest started Nov. 13 by Oceanside's John Tyner to a whole new level.

While Tyner videotaped his refusal to be patted down, telling the agent "If you touch my junk, I'll have you arrested," Wolanyk decided to give TSA a look at his body down to his Calvin Klein's.

Through a statement released by his attorney Sunday night, Wolanyk said "TSA needs to see that I'm not carrying any weapons, explosives, or other prohibited substances, I refuse to have images of my naked body viewed by perfect strangers, and having been felt up for the first time by TSA the week prior (I travel frequently) I was not willing to be molested again."

Wolanyk's attorney said that TSA requested his client put his clothes on so he could be patted down properly but his client refused to put his clothes back on. He never refused a pat down, according to his attorney.

Wolanyk was arrested for refusing to complete the security process. A woman, identified by Harbor police as Danielle Kelli Hayman, 39, of San Diego was detained for recording the incident on a phone.

San Diego has played a central role in the debate over the need for AIT machines in our nation's airports. From Tyner's videotape and U.S. Rep. Bob Filner's call for a congressional hearing, to the parody song penned by Poway musician and Grammy-winner Steve Vaus. This Wednesday, one group is asking Americans to opt out of the AIT machines.



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Pat-Down Backlash Grows During Holiday Travel Rush



s backlash against airline passenger pat-downs intensified with a viral online video, the nation's top airline security official said Monday that his agency is walking a fine line between privacy concerns and public safety.

A short video clip circulating on the internet shows a shirtless boy receiving a pat-down from a Transportation Security Administration agent. His father watches, hands on his hips, obstructing part of the view.

But the words playing in the background are clear.

"Are they harassing a kid?" one man asks.

"It's ridiculous," another voice chimes in. "Unbelievable."

Finance student Luke Tait said he started recording the incident with his cell phone when he saw the "visibly upset" father while waiting in line Friday at the airport in Salt Lake City, Utah.

"It was an interesting situation. I never saw a little boy with his shirt off getting a pat-down," Tait told CNN.

TSA spokesman Dwayne Baird said screeners searched the child after he set off a metal detector alarm.

"The father removed his son's shirt in order to speed up the screening process. Once screening was complete, both proceeded to the gate for their flight," Baird said in a statement.

Asked about the incident Monday on CNN's "American Morning," TSA Administrator John Pistole said his understanding was the same as the account given by Baird.

The TSA is trying to strike a delicate balance, Pistole said -- ensuring the safety of the traveling public while taking privacy concerns into account. "The bottom line is, everybody wants to arrive safely at their destination," he said.

In the short term, no changes will be made as the holiday season approaches. Some 2 million people a day are expected to travel on Tuesday and Wednesday of this week.

A Michigan man, who endured an "extremely embarrassing" pat-down earlier this month, disagreed.

"These new pat-downs have to be stopped until [TSA agents] are trained and are comfortable doing what they need to do," Thomas Sawyer told CNN's "American Morning."

Sawyer, a bladder cancer survivor who has worn a urostomy bag since a surgery three years ago, said a TSA agent at Detroit Metropolitan Airport caused the seal of the bag to open partially during a pat-down, spilling urine on his clothes.

Sawyer said he tried to caution the agent against pressing too hard on his abdomen because of the bag. The agent didn't understand and continued with the search, Sawyer said, and "pulled the seal kind of half-off" the bag.

"These people need to be trained on medical conditions ... and emotional conditions," Sawyer said Monday on CNN's "American Morning." He said the agent "didn't apologize, he didn't do anything."

"I'm a good American, I know why we're doing this and I understand it," Sawyer said. "But this was extremely embarrassing and it didn't have to happen. With educated TSA workers, it wouldn't have happened."

Pistole pointed out that the pat-downs are not mandatory -- passengers receive them only if they opt out of a screening with advanced imaging technology. The technology is the TSA's best effort, he said, to head off attacks like the would-be Christmas Day bomber last year. Umar Farouk AbdulMutallab allegedly had a bomb sewn into his underwear on a flight from Amsterdam, the Netherlands, to Detroit, Michigan.

Asked whether the technology and pat-downs would have been able to find that device, Pistole said he believes they would have, saying it would have shown up as "an anomaly" with the imaging technology and then might have been located in a pat-down.

There has never been an explosive found on a flight from one U.S. city to another, Pistole acknowledged. But, he pointed out, domestic terrorists exist -- Timothy McVeigh, Eric Rudolph and Ted Kaczynski, for instance -- and there are people who want to do the government harm. While America is "fortunate" that such an incident has not occurred on a domestic flight, he said, it could conceivably happen.

"We welcome feedback and comments on the screening procedures from the traveling public, and we will work to make them as minimally invasive as possible while still providing the security that the American people want and deserve," Pistole said in a statement released Sunday. "We are constantly evaluating and adapting our security measures, and as we have said from the beginning, we are seeking to strike the right balance between privacy and security."

But Rep. John Mica told "State of the Union" Sunday the enhanced screening shows the TSA is "headed in the wrong direction as far as who they're screening and how they're doing it."

"I don't think the roll-out was good and the application is even worse," he said. "This does need to be refined. But he's saying it's the only tool and I believe that's wrong."

The Florida Republican, who will be chairman of the House Transportation and Infrastructure Committee in January, has argued that airports should hire private security screeners.

The ramped up use of pat-downs and full-body scanning is needed to stop non-metallic threats including weapons and explosives from getting aboard planes, the TSA says. And it appears that most Americans agree.

In a recent CBS News poll, 4 out of 5 Americans supported the use of full-body scans.

President Barack Obama stood by the new controversial screening measures Saturday, calling methods such as pat-downs and body scans necessary to assure airline safety.

The president told reporters that the balance between protecting travelers' rights and their security is a "tough situation," but stressed that such methods are needed after what happened last Christmas Day.

But Obama's support hasn't stopped a growing group of objectors, from civil rights and privacy advocates to scientists and pilots, from loudly claiming these measures are too invasive, ineffective and possibly unsafe.

Secretary of State Hillary Clinton, asked by CBS' "Face the Nation" on Sunday whether she would submit to an enhanced pat-down, laughed and said, "Not if I could avoid it. No, I mean, who would?"

Pistole noted Monday Clinton went on to say she understands the importance and focus on travelers' security.

Some are calling the frenzied travel day before Thanksgiving "National Opt-Out Day," urging travelers selected for full-body scanning to refuse.

Travelers have the right to opt out of full-body scanning, according to the TSA, but the pat-down alternative has, in turn, created its own public furor.

Last week, a San Diego, California, man's viral video of his clash with security screeners spawned several T-shirt designs with his "Don't touch my junk" quip.

And CNN affiliates around the country have reported examples of passengers who say they find pat-downs embarassing or invasive.

But on Sunday, Pistole told CNN that the outcry over the new screening was overblown.

"Very few people actually receive the pat-down. In spite of all the public furor about this, very few people do," he said.



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Sources: CNN, Denver Post, MSNBC, NBC San Diego, The Guardian, Youtube, Google Maps

TSA Blinks! Passengers Rebel Against "Sexual Assault" Screenings














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Administration To Seek Balance In Airport Screening


Caught between complaints that airport screening has become too intrusive and threats of new terror attacks on aviation, Obama Administration officials say they are sensitive to criticisms that security measures go too far, but they are insisting that the measures now in place are justified by the risks.

With the Thanksgiving travel crush imminent, the chief of the Transportation Security Administration, John S. Pistole, said in a statement that his agency would try to make screening methods “as minimally invasive as possible.” But he gave no indication that the agency would reverse its move to full-body scanners, now deployed in 70 of 450 airports in the United States, and physical pat-downs for passengers who object to the scans.

“This has always been viewed as an evolving program that will be adapted as conditions warrant, and we greatly appreciate the cooperation and understanding of the American people,” Mr. Pistole said.

Security officials said the new procedures were the only way to detect explosives hidden under clothing. “We cannot forget that less than one year ago a suicide bomber with explosives in his underwear tried to bring down a plane over Detroit,” Mr. Pistole said.

The debate over the proper balance of security and privacy was unfolding as Al Qaeda in the Arabian Peninsula, the terrorist group responsible for the Detroit airliner bomb last Christmas and for placing explosive devices aboard cargo planes last month, threatened similar plots to sow fear, disrupt travel and transport, and impose huge costs on the United States.

“This strategy of attacking the enemy with smaller but more frequent operations is what some may refer to as the strategy of a thousand cuts,” the Yemen-based group said in a new issue of its English-language magazine, Inspire, which resembles a glossy publication but is available for download on militant Web sites. “The aim is to bleed the enemy to death.”

The T.S.A., which screens about two million air passengers a day, began testing the full-body scanners in 2007, installed them more widely starting last year and accelerated their use after the failed plot last Christmas. If a screener spots something suspicious on a scan, which shows an outline of the unclothed body, or if a passenger prefers to skip the scan, the passenger must undergo a physical search that many passengers have found intrusive.

The furor began after Nov. 1, when the agency introduced the more aggressive pat-down procedure. Despite the storm of criticism from passengers, pilots and members of Congress, agency officials point to opinion polls showing that about 80 percent of the public supports the use of body scanners. About 1 percent of passengers have opted out of the scanner and undergone pat-downs so far this month, officials said.



Congressional leaders have promised to hold hearings on the issue.

Still, the administration has appeared to be caught off guard by the outrage of some passengers. Mr. Pistole agreed on Saturday to demands from pilots that they be exempted from the searches, after critics noted that a pilot who wants to destroy a plane hardly needs explosives to do so.

On Saturday in Lisbon, President Obama acknowledged public complaints but said he had been told by T.S.A. and counterterrorism advisers that “at this point” the measures “are the only ones right now that they consider to be effective against the kind of threat that we saw in the Christmas Day bombing.”

Secretary of State Hillary Rodham Clinton said on NBC’s “Meet the Press” on Sunday that she did not want to “second guess” security officials, but added that “everyone, including our security experts, are looking for ways to diminish the impact on the traveling public.”

On another Sunday talk show, CBS’s “Face the Nation,” Mrs. Clinton said she would not like to go through a security pat-down.

“Not if I could avoid it,” she said. “No. I mean, who would?”

On CNN’s “State of the Union” on Sunday, Mr. Pistole, a 26-year F.B.I. veteran who took over at the T.S.A. in June, described the scanners and pat-downs as the last line of defense against terrorists who evade no-fly lists and the “behavior detection officers” looking out for suspicious conduct at airports.

“If they do opt out, we just want to make sure, for example, on Christmas Day,” Mr. Pistole said, in a clear reference to the underwear bomber, that “they receive a thorough pat-down so they don’t pose a risk to that plane.”

In a sense, the strategy trumpeted by Al Qaeda in the Arabian Peninsula in the new issue of Inspire represents a victory for Western counterterrorism. The group acknowledged that Sept. 11-style attacks may be impossible to organize without being detected by the expanded intelligence dragnet.

“Really, it’s a good marketing spin on a pretty desperate strategy,” said James Carafano, a security specialist at the Heritage Foundation.

But the magazine showed that Al-Qaeda planners have an increasing awareness that smaller-scale attacks, including those focused on air cargo, can cause enormous economic damage and public anxiety.

“It has a particular impact, coming as it does at a time when we’re arguing about how to prevent the kind of attack the same group tried at Christmas,” said Bruce Hoffman, an expert on terrorism at Georgetown University.

Both Mr. Carafano and Mr. Hoffman said they would advise the administration to revise the screening procedures. Mr. Carafano said limiting the body scans and pat-downs to secondary screening, for travelers who raise suspicions, would be more sensible than expanding the costly scanners to all travelers.

Mr. Hoffman said the administration should move away from adding more layers of security for every passenger in response to every new plot and consider an Israeli-style approach to identify passengers who pose a particular risk, based on advance intelligence, questioning travelers and watching their behavior.

“We’ve had nine years of just grafting security measures one on another,” Mr. Hoffman said. “Maybe it’s time to step back, take a hard look and look for a new approach.”






T.S.A. Grants Airline Pilots An Exception To Screenings


At least one group of air travelers will get a break from the body scans and pat-downs that have provoked a national outcry.

On Friday, the Transportation Security Administration announced that it would let uniformed airline pilots skip the screenings, reversing an earlier policy that everyone had to go through the screenings as part of the agency’s efforts to prevent terrorist attacks. Pilots who are traveling out of uniform or not on official business will still be subject to searches, the agency said.

The full-body scans and pat-downs being performed at a number of airports have angered travelers, many of whom said the searches were invasive and likened them to virtual strip searches. Passengers have also raised concerns about the long-term effect of radiation exposure from airport scanners.

The agency said pilots would still have to pass through a metal detector at airport checkpoints and present two photo identifications that would be verified against a flight crew database.

The government ruling comes after an extensive two-year lobbying campaign by unions and organizations representing airline pilots. The groups made the argument that because their members had already been through extensive background checks by federal law enforcement officials, there was no need for the added security searches.

Those lobbying for changes in pilot screenings include Captain Chesley B. Sullenberger, who gained national fame last year after safely landing a plane in the Hudson River with over 100 passengers on board.

“Allowing these uniformed pilots, whose identity has been verified, to go through expedited screening at the checkpoint just makes for smart security and an efficient use of our resources,” John S. Pistole, the agency’s administrator, said in a statement.

Dwayne Baird, a spokesman for the T.S.A., said on Saturday that the ruling would apply only to pilots, and not flight attendants.

“They will still have to go through the same screening as everyone else,” Mr. Baird said.

Flight attendants and their unions have argued that they should also be allowed to bypass the pat-downs and screenings, as well.

“Flight attendants are subject to extensive background checks, so there is no reasonable explanation why this highly vetted group of aviation employees continues to be exposed to lengthy airport security lines which may affect their ability to report to the aircraft on time,” Patricia A. Friend, president of the Association of Flight Attendants, said in a statement this month.

Mr. Baird said he did not have any information on why flight attendants were not included in the new T.S.A. policy, even though they undergo the same background checks as pilots. He said he had no information about forthcoming changes for ordinary passengers.

Questioned on the protocol while at a NATO summit meeting in Portugal, President Obama acknowledged travelers’ frustrations. “What I’ve said to the T.S.A. is that you have to constantly refine and measure whether what we’re doing is the only way to assure the American people’s safety,” he said. “And you also have to think through, ‘Are there other ways of doing it that are less intrusive?’ ”




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Sources: CNN, Denver Post, Meet The Press, MSNBC, New York Times, Politico, The Guardian, Youtube, Google Maps

Sunday, November 21, 2010

TSA's John Pistole Vows More Flexibility In Passenger Screening Procedures










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TSA Chief: Passenger Screening May Evolve

Heeding a sudden furor, John Pistole, administrator of the Transportation Security Administration, said in a Sunday afternoon statement to POLITICO that airport screening procedures “will be adapted as conditions warrant,” in an effort to make them “as minimally invasive as possible, while still providing the security that the American people want and deserve.”

TSA's new flexibility comes as the government gears up for a flood of travel over the Thanksgiving holiday weekend. Administration officials say any changes are more likely to be in the implementation of the security procedures than in the security measures themselves.

Pistole’s statement to POLITICO modified his vow a few hours earlier on CNN’s “State of the Union” that the procedures were "not going to change." Both President Barack Obama and Secretary of State Hillary Clinton said over the weekend that the administration was continually looking for ways to refine the screening to make it less intrusive and frustrating.



Here is the full text of the statement from Pistole, a former deputy director of the FBI:

"We welcome feedback and comments on the screening procedures from the traveling public, and we will work to make them as minimally invasive as possible, while still providing the security that the American people want and deserve. We are constantly evaluating and adapting our security measures, and as we have said from the beginning, we are seeking to strike the right balance between privacy and security.

“In all such security programs, especially those that are applied nationwide, there is a continual process of refinement and adjustment to ensure that best practices are applied and that feedback and comment from the traveling public is taken into account. This has always been viewed as an evolving program that will be adapted as conditions warrant, and we greatly appreciate the cooperation and understanding of the American people.

“We cannot forget that less than one year ago a suicide bomber with explosives in his underwear tried to bring down a plane over Detroit. The terrorists allegedly behind the thwarted cargo attempt last month are out there bragging about how they will strike again.

“We all wish we lived in a world where security procedures at airports weren't necessary, but that just isn't the case."







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Sources: CNN, Denver Post, Meet The Press, MSNBC, Politico, Youtube, Google Maps

Monday, December 21, 2009

DOT Issues New 3-Hour Stranded Passenger, Tarmac, Limits




















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Feds Come To Aid of Stranded Air Passengers


Stinky toilets, crying babies, airless cabins — the Obama administration said Monday passengers don't have to take it any more. It ordered airlines to let people get off planes delayed on the ground after three hours.

Transportation Secretary Ray LaHood said the three-hour limit and other new regulations are meant to send an unequivocal message to airlines not to hold passengers hostage on stuck planes. Coming on the eve of the busy holiday travel season, the announcement was hailed by consumer advocates as "a Christmas miracle."

The airline industry said it will comply with the regulations — which go into effect in 120 days — but predicted the result will be more canceled flights, more inconvenience for passengers.

"The requirement of having planes return to the gates within a three-hour window or face significant fines is inconsistent with our goal of completing as many flights as possible. Lengthy tarmac delays benefit no one," said Air Transport Association President and CEO James May.

LaHood, however, dismissed that concern.

"I don't know what can be more disruptive to people than to be stuck sitting on a plane five, six, seven hours with no explanation," LaHood said at a briefing.

This year through Oct. 31, there were 864 flights with taxi out times of three hours or more, according to the Bureau of Transportation Statistics. Transportation officials, using 2007 and 2008 data, said there are an average of 1,500 domestic flights a year carrying about 114,000 passengers that are delayed more than three hours.

Last month, the department fined Continental Airlines, ExpressJet Airlines and Mesaba Airlines $175,000 for their roles in a nearly six-hour tarmac delay in Rochester, Minn. In August, Continental Express Flight 2816 en route to Minneapolis was diverted to Rochester due to thunderstorms. Forty-seven passengers were kept overnight in a cramped plane because Mesaba employees refused to open a gate so that they could enter the closed airport terminal.

It was the first time the department had fined an airline for actions involving a ground delay. Transportation officials made clear the case was a warning to the industry.

Under the new regulations, the only exceptions to the requirement that planes must return to the gate after three hours are for safety or security or if air traffic control advises the pilot in command that returning to the terminal would disrupt airport operations.

Homeland Security Secretary Janet Napolitano said she thought the 3-hour rule would not cause any problems for security: "I can't imagine it would. I call it the rule of common sense," Napolitano said.

Airlines could be fined $27,500 per passenger for each violation of the three-hour limit.

The regulations apply to domestic flights. U.S. carriers operating international flights departing from or arriving in the United States must specify, in advance, their own time limits for deplaning passengers. Foreign carriers do not fly between two U.S. cities and are not covered by the rules.

Just the beginning

Tarmac strandings have mostly involved domestic flights, but the department is studying extending the three-hour limit to international flights, LaHood said.

"This is the beginning," LaHood said. "We think we owe it to passengers to really look out for them."

Airlines will be required to provide food and water for passengers within two hours of a plane being delayed on a tarmac, and to maintain operable lavatories. They must also provide passengers with medical attention when necessary.

Airlines will also be prohibited from scheduling chronically delayed flights. Carriers who fail to comply could face government enforcement action for using unfair or deceptive trade practices.

Pending legislation sponsored Sens. Barbara Boxer, D-Calif., and Olympia Snowe, R-Maine, would also impose a three-hour limit, but the new regulations go even farther, giving passenger rights advocates many of the reforms they've sought for years.

"No more will they be able to strand passengers for over three hours in hot, sweaty, metal tubes," said Kate Hanni, founder of Flyersrights.org. Hanni, who called the rules a Christmas miracle, was stuck on an American Airlines jet in Austin, Texas, for over nine hours in December 2006 when storms forced the closure of Dallas-Fort Worth International Airport, stranding more than 100 planes.

Past efforts to address the problem have fizzled in the face of industry opposition and promises to reform.

Congress and the Clinton administration tried to act after a January 1999 blizzard kept Northwest Airlines planes on the ground in Detroit, trapping passengers for seven hours. Some new regulations were put in place but most proposals died, including one that airlines pay passengers who are kept waiting on a runway for more than two hours.

The Bush administration and Congress returned to the issue three years ago after several high-profile strandings, including a snow and ice storm that led JetBlue Airways to leave planes full of passengers sitting on the tarmac at New York's Kennedy International Airport for nearly 11 hours.

After those incidents, DOT Inspector General Calvin Scovel recommended that airlines be required to set a limit on the time passengers have to wait out travel delays grounded inside an airplane.

A year ago, the Bush administration proposed airlines be required to have contingency plans for stranded passengers, but the proposal didn't include a specific time limit on how long passengers can be kept waiting. It was denounced as toothless by consumer advocates.



Sources: MSNBC